Contextual systems analysis

Stage 02 : Phase 01

This diagram shows the relationships between the different entities I found relevant to Public transport in Delhi, 2010. The system obviously does not include every possible component that is directly or indirectly related to public transport but only the ones that will be affected by the project outcome and are related to the context of the project.

The entities are divided in three layers. The rightmost layer is directly related to the problem I will be working on i.e. the users of the consolidated map, their information needs and the language of the map. The layer on the left acts as the foundation for the information that will be put on the map and the will eventually benefit from it. The entity layer in the middle has all the direct information that is related to various modes of public transport. I will be solely concentrating on the intra-city modes of transport right now. The map will act as a communication medium between the authorities and the users (which is to say, I intend to design the map so that it serves this purpose).

p.s. : Thank you Ram :)

What do we need and why ?

Looking at the maps we have at present does not really show what is planned for 2010. With the amount of work going on right now to cope with the public transport needs in 2010, it can be said that we might be pretty well equipped with whatever we need.

However, on the other hand the plans are still in the form of estimated numbers and mean very little, especially when it comes to buses which are DTC's responsibility. DMRCL appears to be doing a pretty decent job.

This is where Stage 01: Phase 02 begins. I think, the deliverable at the end of the project should be focused mainly on helping tourists expected in Delhi in the year 2010 for getting around the city with ease. The design hence needs to be based on a uniform and successful information system already deployed in various countries. The reasons behind doing so are:

• A uniform design that is easily understood by tourists irrespective of their nationality.
• The information is coherent without any overlaps as they will be presented simultaneously.

The information touchpoint (as i am yet not sure about what the map will actually use as the medium) at the end of this project however will be a modified version designed for the context it is applicable in, instead of being a blind copy.

It has to be based on user analysis at different levels to the maximum extent possible to ensure a design that is uniform and coherent. And finally, apart form being applicable to the scenario of 2010 it should also be dynamic and flexible enough to fit the needs of commuter as the public transport expansion grows even after 2010.

The points mentioned here obviously stresses on uniformity in design (when compared to maps from other cities) and accessibility. And to do so, i went through the subway/metro/bus/public transport/etc. maps of a few other cities here.

Also, the changes and additions done during the Sydney 2000 Olympics and the Beijing 2008 Olympics will serve as a good reference to understand the entire system as a whole i.e. the Commonwealth Games in 2010, the public transport scenario in 2010 and the expected tourists in Delhi in 2010.